Your mail gets delivered and you don t waste postal funds.
Pitney bowes machine not printing correctly.
My franking machine is situated on the desktop as normal but the print is coming out jittery.
Pitney bowes finance limited.
Make sure that you use a genuine pitney bowes ink cartridge.
Clean your print head.
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If your scale still does not work correctly try solution 4.
Clean the print head with a soft lint free cloth.
Lift the print head out of the machine.
Usually my franking machine prints nice solid print but recently it has started to leave gaps in the print.
Authorised and regulated by the financial conduct authority.
By using original pitney bowes ink you can be confident the usps will recognize the postage as genuine.
If you still experience poor print quality try solution 2.
See cleaning your printer nozzle for instructions.
No power or blank display.
Select replacement from the printer maintenance menu.
If your issue is not resolved try solution 3.
Press yes to return to the printer maintenance menu.
Mail exceeds weight limit.
Close the print head cover making sure that it clicks into place.
If the poor quality or print issue is not fixed after trying these steps call 1 800 672 6937 to speak to a pitney bowes customer service representative regarding your equipment.
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Blink code and led issues.
Select replace print head.
Submit support requests sign in required.
Test your meter by placing one letter sized sheet of paper on the scale.
Pc meter connect connection issues.
If you need ink order a genuine pitney bowes replacement ink cartridge.
Scale not weighing correctly or enter weight message.
Print a test stamp print a 0 stamp to test print quality on the meter.
If these troubleshooting steps do not resolve the poor print quality contact customer support from 8 am to 8 pm eastern time.
If your pattern still has broken lines or smears or if there is no print at all clean your print head.
Insert an envelope again.
Quality does not improve.
When you print postage on your envelopes it s critical to your business that the print quality is accurate clean and readable.
Put the print head back into the machine.
Pitney bowes limited registered office.
Use a genuine pitney bowes ink cartridge.
Press zero then enter and insert an envelope or tape sheet to print a 0 indicia.
Check your serial port setting.
My franking machine is damaged due to flood fire or any natural disaster.
Remove the scale if one is present.
Have your model number ready.
